Armed with a balanced set of hard and soft skills, I am a generalist UX designer eager to tackle complexity.

Hard skills

HTML

CSS

JavaScript

Github

Command line

User testing

User research

Competitive analysis

Prototyping

Wireframing

Information architecture

Visual design

Interaction design

Lean methodology

Figma/Figjam

Sketch

Object-oriented UX

Soft skills

Ben as a young boy

Inclusive

As the son of immigrant parents, I've often felt like a man without a country. Not Korean enough to be Korean, not White enough to be American, I longed for acceptance and community. From this existential limbo, I've learned the importance of inclusivity, belonging, and compassion. These values are essential when advocating for users in user-centered design.

Ben with brothers

Empathetic

As a middle child, I was inadvertently assigned the role of famliy mediator. To be an efficacious mediator, one needs to be an active and engaged listener; an understanding of character and context is a must; finally, above all else, one needs to practice endless empathy. Coincidentally, these are the traits of an effective UX designer as well.

Ben teaching

Understanding

As a teacher of ESL for over 6 years, I've learned that wherever you're from, however old you are, and whatever you believe in, everyone has the same needs, motivations, and an inexplicable compulsion to check Instagram during class. Boiled down to our essence, we are one and the same.